1. Introduction

Welcome to Frills & Bows. These Terms & Conditions govern your use of our website and the purchase of products from https://frillsandbows.com.au/.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

3. Products and Descriptions

Frills & Bows specialises in children’s wear, accessories, and blank apparel products.

We make every effort to display accurate product descriptions, colours, images, and pricing. However:

  • Colours may vary slightly due to screen settings

  • Minor variations in design or finish may occur

  • Product availability is subject to change without notice

4. Orders and Acceptance

  • All orders placed through the website are subject to acceptance and availability

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock issues

  • Once your order is accepted, you will receive an order confirmation email

5. Pricing and Payments

  • All prices are listed in Australian Dollars (AUD)

  • Prices are subject to change without prior notice

  • Payments must be made in full at the time of purchase

  • We accept secure payments via approved third-party payment gateways

Frills & Bows does not store your payment details.

6. Shipping and Delivery

  • Shipping times provided are estimates only

  • Delays may occur due to courier issues or external factors beyond our control

  • Risk of loss passes to you upon delivery of the products

For detailed shipping information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy and the Australian Consumer Law.

Please note:

  • Change-of-mind returns may not be accepted on certain items

  • Customised or personalised products are non-returnable unless faulty

8. Faulty or Damaged Goods

If you receive a faulty or damaged item, please contact us within a reasonable time with supporting photos. We will assess the issue and provide a replacement, repair, or refund as required under Australian Consumer Law.

9. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Frills & Bows and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, or use any content without our written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Submit false or misleading information

  • Infringe on the rights of others

We reserve the right to restrict or terminate access if these terms are violated.

11. Limitation of Liability

To the maximum extent permitted by law, Frills & Bows shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights under Australian Consumer Law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect once posted on this page.

15. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Frills & Bows
📧 Email: admin@frillsandbows.com.au
🌐 Website: https://frillsandbows.com.au/