Please include your order number, email address, and a brief description of the issue so we can assist you quickly.

Order changes or cancellations may be possible if your order has not yet been processed or shipped. Contact us as soon as possible for assistance.

Yes, returns and refunds are handled in line with our Returns & Refunds Policy and Australian Consumer Law. Please reach out to us with your order details for support.

Yes, we do offer wholesale and bulk purchasing options. Please select “Wholesale / Bulk Order” in the contact form or mention it in your message.

You can reach us by filling out the contact form on this page or emailing us directly at admin@frillsandbows.com.au.